Privacy Policy

Axtov, a registered trademark of Incubecom Limited (hereafter “Axtov,” “we,” “us,” or “our”), provides managed hosting services, software, and support through our application and educational platform, beta services, and other related websites (including Axtov.com), forums, communities, events, applications, services, software, and personnel (collectively, the “Services”). Our terms of service explain your legal obligations if you buy or use our services.

Introduction

To sum up:

This Privacy Policy explains how we collect, use, and share the personal data of outside parties, except for data acquired by our clients using our Services to manage their websites. Contact the website owner or operator for their privacy policies.

This Privacy Policy (the “Policy”) explains how we collect, use, and share the personal data (also called “personal information”) of outside parties, such as applicants, clients, potential clients, affiliates, website visitors, service providers, and their representatives (“you” or “your” in this Policy).

To clarify, this Privacy Policy does not apply to data acquired by clients who use our Services to construct and manage their websites, and our client or its website controls such data. For privacy policies and data processing, contact the website owner or operator.

After reading this Policy, please contact-us with any questions.

Your data

To sum up:

This Privacy Policy explains that Axtov only collects and uses personal information when it’s legal to do so, like when it’s in our legitimate business interests or to fulfill a contract. We collect information when you create an account, make website comments or posts, contact us, or apply for a job, but we do not collect sensitive personal data. We use your information to provide, improve, and maintain services, protect you and the services, and for recruiting and hiring. We may also share your data with service providers, analytics partners, and marketing partners.

As we’ll explain in more detail below, we only collect and use personal information when it’s legal to do so, like when we need to fulfill a contract, like the Terms of Service, or when it’s in our legitimate business interests, like when we want to improve, personalize, market, and develop the Services, make them safer and more secure, or hire and evaluate applicants.

Data collection

Account and Payment Data: When you create a Axtov account through our Services, you give primary contact and account setup information, such as your name, email, address, company information, username, password, and payment information. Our third-party payment processors may store your payment information according to their privacy rules.

Website Comments and Posts: When you leave a comment, forum post, or article on our website, you can submit a profile image (or “Gravatar”), display name, website (URL), and other content or information. Your website posts are public.

Inquiries and Other Data: When you contact us via our live chat, online contact form, or “Have a question?” portal on our website, email, or any other communication method, you usually include your name, email, the subject of your inquiry, and any further information you wish to provide.

Applicant Data: Your resume, CV, or application materials include contact information, date of birth, photo, education, employment, work history, credentials, skills, and professional licenses. In-person or video interviews may yield more personal data.

No Sensitive Information: Please do not provide highly sensitive personal data when using the Services, communicating with us, or applying for a job, such as social security numbers, health or medical information, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or sex life or sexual orientation. We reject or delete sensitive personal data.

Data usage

Provide, Improve, and Maintain Services: We use your data to set up your account, provide the Services, accept or make payments, and communicate with you regarding your account and Services.

We may use your information to market and promote our Services. You can unsubscribe from marketing emails by emailing [email protected] or clicking the “Unsubscribe” button.

Protect You and the Services: We utilize the information we collect to protect the Services, our clients, and others. We may use your information to verify users, make sure payments are safe, stop spam, fraud, and abuse, respond to legal requests or claims, do audits, or enforce our Terms of Service or other terms and policies.

Recruiting and Hiring: We use applicant data to recruit and evaluate potential team members.

Automatically Collected Data: When you use the Services, cookies and other automated techniques collect data, some of which may be personal. Cookies do not collect your name, date of birth, gender, or email. Instead, cookies and other automated tools collect information about your devices and what they do, such as search history, IP address, browser used, operating system and settings, access times, opens, clicks, and downloads of your email, and referring URL. We may collect device, settings, and usage data from mobile devices. Analytics, advertising, and anti-spam partners may gather or share this data. Before collecting data automatically, we will get your consent if needed by law.

Automated Data Use: Axtov and its service providers use the automatically collected data described above to provide, advertise, and improve the Services, including tracking your preferences and profile information, customizing services and content, measuring the effectiveness of promotions and digital communications, conducting analytics, placing our advertisements on other websites, estimating your general location and time zone, protecting against malicious activity and spam, and securing the Services.

Our website visitors can limit how our partners and we use cookies and similar technology. Visit www.allaboutcookies.org/cookies for details.

Third-Party Data: We may get personal information from public websites, social networks, marketing partners, and recruiting databases. Names, emails, professional or employment details, and other publicly available information may be included. We may send prospective clients emails about our Services or recruit and evaluate applications using third-party data.

Email [email protected] or follow the “Unsubscribe” instructions in any marketing or hiring email to opt-out.

Data Sharing

Axtov never sells, rents, or leases your data. For this Policy, we only share your data with the following service providers:

  • IT/cloud storage and security
  • Email and messaging processors to communicate with you regarding the Services (e.g., “Have a question?” tool)
  • Payment processors handle and collect fees.
  • Contractors to supply, promote, and improve Services and answer queries.
  • Analytics, tracking, and measuring partners to improve Services
  • Our web advertising partners manage adverts on other websites you visit.
  • Marketing partners to deliver you Service-related promotions.
  • Recruiting and talent acquisition partners to evaluate potential team members.

We may also share your information as needed by law to investigate potential criminal activity or violations of our Terms of Service or other agreements, to safeguard our Services and users, or as part of a merger, acquisition, or assignment.

Event sponsors get your information: If you attend a sponsored event, we may give the sponsor your name and email address for marketing and business purposes. We will obtain your consent before sharing your data with our sponsors as the law requires.

Your Rights

To sum up:

Contact us for questions regarding modifying or deleting your account or data. You can control, restrict, and object to our data processing, and withdraw consent. You can also update or complete your personal data. We won’t discriminate against you for exercising your rights and may verify your identity. If you’re unsatisfied with our response, you can complain to a supervisory body.

Contact us with questions regarding controlling, modifying, or deleting your account or data. Cancel your account here.

  • Data rights vary by location.
  • You can view your data and learn about our processing, whom we share it with, and your rights.
  • You can restrict our data processing.
  • You can object to data processing.
  • You can withdraw consent for personal data processing.
  • Update or complete personal data.
  • We can remove or copy your data.

We shall not discriminate against you for exercising your rights and may request identity verification before acting on any request—Email [email protected] with any rights-related questions. If you live in the EEA, UK, or Switzerland and are unhappy with our response, you can complain to a supervisory body regarding your data.

Security

We secure your data from loss, misuse, unauthorized access, disclosure, modification, or destruction using reasonable administrative, technological, and organizational measures. As mentioned, only our employees, contractors, and certain third-party service providers can access your data. However, no website or storage mechanism—including the Services—can guarantee 100% security.

When you deactivate your account, we take reasonable steps to remove your data quickly. We may keep your information after account termination so you can easily reactivate your Services account. After you cancel your account, we may preserve specific personal data to meet our legal and regulatory fraud monitoring, detection, prevention, tax, accounting, and financial reporting duties. We comply with legal restriction periods and data retention requirements.

Children

We never gather personal data from children under 13 or the local minimum age, and we shall take reasonable steps to erase personal information from children under the statutory minimum age if we discover it. Contact [email protected] if you think your child has given us personal information.

Transfers

When you give us your data, you consent to any such transfers to Axtov or its third-party contractors or service providers (listed above) for the purposes specified in this Privacy Policy. We transfer personal data internationally using adequacy decisions, adequate protections, or derogations as required by law.

Contact [email protected] if you live in the EEA, UK, or Switzerland to learn how we send your data internationally.

Privacy

To sum up:

Axtov follows Privacy Shield Principles for personal data transferred from the EU, UK, and Switzerland to the US. Contact us for inquiries or complaints, and JAMS for dispute resolution. Binding arbitration is available as a last resort.

Axtov remains committed to subjecting all personal data transferred to the US from the EU, UK, and Switzerland to the applicable Principles of the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (collectively, the “Privacy Shield Principles”). All onward transfers of personal data from the EU, UK, and Switzerland conform with the Privacy Shield Principles, including onward transfer liability. The Privacy Shield Principles prevail over this Privacy Policy. Visit https://www.privacyshield.gov to read about the Privacy Shield Principles and our accreditation.

The US Federal Trade Commission oversees our Privacy Shield compliance. Public authorities may request personal data for national security or law enforcement purposes.

Contact [email protected] for EU, UK, and Swiss inquiries and complaints. If you have unresolved issues about personal data subject to the Privacy Shield Principles that we have not addressed satisfactorily, you may contact JAMS, our U.S.-based third-party dispute resolution service, for free at https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim. After exhausting various dispute resolution methods, the Privacy Shield website allows you to request binding arbitration.

We may provide links to other websites as a service or give you more ways to use or share the Services. We are not responsible for their information collecting, use, or disclosure practices. Before providing personal data or utilizing their services, please examine and understand their privacy policies. We are not responsible for these third-party sites’ content, products, services, or other sites.

Updates

If we change our Privacy Policy, we will update our Services. You must periodically review this Policy and accept any modifications by using our Services or remaining affiliated with us.

Reach-Us

Attn: Privacy and Data Protection Team
Axtov (Incubecom Ltd.)
9/F, Amtel Building. 148 Des Voeux Road.
Central. Hong Kong.
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